Privacy Policy

Shinnova Home is committed to protecting online user privacy. In order to ensure your privacy, information Shinnova Home collects through our web site at www.shinnovahome.com ("Site") is used only in the manner and for the purposes described in this Shinnova Home Privacy Policy ("Privacy Policy.")

User Consent to Privacy Policy

Any person accessing, browsing, or otherwise using the Site, either manually or via an automated device or program, shall be considered a "User." All Users are bound by the terms of this Privacy Policy. Users consent to the collection, use, and disclosure of personally identifiable User information ("Information") pursuant to the terms of this Privacy Policy.

Information Collected from Users

Shinnova Home collects the email address of Users that email a question or comment to Shinnova Home or submit a customer review.

Shinnova Home collects the billing and shipping addresses, including relevant e-mail, phone and credit card numbers and expiration dates of Users who purchase a product from Shinnova Home through the Site. This includes Users who register to become Shinnova Home members or enter any Shinnova Home contests or other promotional features available on the Site.

Through the use of "cookies" (For more information regarding Cookies, see below), Shinnova Home may collect and store anonymous information relating to Users' browsing patterns, including, for instance, the User's browser version, site referral information, IP address, operating system, and other technical Site use information.

Cookies

The Site uses a feature of Internet Web browsers called a Cookie, which is a file that a User's Web browser places on a User's computer's hard drive, to assign an identification code to the computer and to collect anonymous browsing information. On this Site, cookies are used in conjunction with session variables to track a User's shopping cart and expire as soon as an order is completed or if a shopping cart sits idle for a lengthy period without being checked-out.

Shinnova Home does not use Cookies to retrieve Information about Users from a User's computer unless the User knowingly and willingly provided such Information.

You may set your Internet Web browser to notify you when you receive a cookie or to prevent cookies from being sent. If you prevent a cookie from being sent, you may limit the functionality Shinnova Home can provide you when you visit the Site, especially when purchasing an item on the Site.

Use of Information

Shinnova Home uses the Information collected from its Users to:

  • Respond to Users' questions or comments;
  • Administer a User's contest entry or entry in other promotional feature;
  • Fulfill a User's purchase request and notify Users of their order status; and
  • Provide Users with important functionality changes to the Site, new Shinnova Home services and special offers we think you will find valuable.

Disclosure of Information to Third Parties

Unless we have your consent or except as required or permitted by law, Shinnova Home will not sell, share, trade or give away any Information that it collects or receives regarding its Users.

Shinnova Home may disclose information about our Users to others if we have a good faith belief that we are required to do so by law or legal process, to respond to claims, or to protect the rights, property or safety of Shinnova Home or others. Shinnova Home may disclose Information to third party in the event that a third party acquires Shinnova Home or its assets. (See, Sale or Acquisition section below.)

Linked Internet Web Sites

The Site may provide hyperlinks, which are highlighted words or pictures within a hypertext document that, when clicked, take you to another place within the document, to another document altogether, or may take you to a third party website not controlled by Shinnova Home. These hyperlinked third party websites may collect and disclose Information different than this Site. Shinnova Home is not responsible for the collection, use, or disclosure of information collected through these web sites, and Shinnova Home expressly disclaims any and all liability related to such collection, use, or disclosure.

Children

The Shinnova Home Site is not directed towards children under 18 years of age and Shinnova Home does not knowingly collect any information from children under 18 years of age through the Site.

Security

Shinnova Home has security measures to protect against the loss, misuse, and alteration of the Information under our control, including credit card information that is submitted to Shinnova Home When Users place orders or access their account information, the Site uses secure server software (SSL), which encrypts all information Users' input before it is sent to us. Thus, we have taken steps to protect the Information we collect from you from unauthorized access. Unfortunately, no system is perfect; therefore, Shinnova Home makes no representations or warranties with regard to the sufficiency of these security measures. Shinnova Home shall not be responsible for any actual or consequential damages that result from a lapse in compliance with this Privacy Policy because of a security breach or technical malfunction.

Sale or Acquisition

In the event that another company acquires Shinnova Home or all or part of its assets, we reserve the right to include Information among the assets transferred to the acquiring company.

Applicable Law/International Issues

Information that is submitted to this Site will be collected, processed, stored, disclosed and disposed of in accordance with applicable U.S. law. If you are a non-U.S. User, you acknowledge and agree that we may collect and use your Information, as discussed above, outside your resident jurisdiction. In addition, such Information may be stored on servers located outside your resident jurisdiction. U.S. law may not provide the degree of protection for Information that is available in other countries. By providing us with your Information, you acknowledge that you have read this Privacy Policy, understand it, agree to its terms and consent to the transfer of such Information outside your resident jurisdiction. If you do not consent to the terms of this Policy, please do not use this Site, but if you have already provided us with Information, please contact us and let us know how you would like us to handle such information.

Amendments to Privacy Policy

Shinnova Home reserves the right to amend this Privacy Policy periodically.

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We were tired of paying every month for an electric bill that always seemed to be going higher and higher. After talking to several Solar companies we decided to go with Shinnova Solar. I really liked the way Adam took the time to explain everything and was also the most knowledgeable out of the four companies. We are so happy to be going solar and we are even happier to be doing this with the help of Shinnova Solar.

Doyle. D

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I was really happy with how friendly everyone was that I dealt with, how they kept me informed every step of the way through the setup process, and how quickly they were able to accomplish the installation. Everyone was very professional.

William

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Great company and product. Employees were very professional and work was done as requested. Communication was excellent. We are very happy with our setup and savings. So happy we went with this company. They are honest and provide additional services other companies do not.

Pat Sullins

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What an amazing company, their customer service is wonderful and the entire process is well worth it!! Highly recommend!!

Bailey C

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Our entire experience with Shinova Solar was fantastic! From signing the contract until they day our system was turned on, the entire team was available and quick to answer our questions. I would pick them over and over again! Don’t wait! Just do it!

Stacey Bequette

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The staff is friendly and helpful. They helped me calculate my usage and future savings. They do their best to make sure I get all of the tax credits possible.

Charles

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Very professional. Just finished windows in my entire house and they turned out great. Thanks to Butch and the other guys

Cowvin B.

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