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The following privacy policy (the “Privacy Policy“) discloses the privacy policies and practices for Shinnova Solar and its subsidiaries and affiliates (collectively “Shinnova Solar”) with respect to how Shinnova Solar collects, maintains, uses, and discloses your personal information acquired by Shinnova Solar in order to assess your request for a photovoltaic electric generation system (solar energy). This Privacy Policy applies to information collected from you by Shinnova Solar via this website and various subdomains (collectively, the “Sites“); our free consultation service (the “Service”); our public and private events (the “Events”); and other places where we may collect personal information. This Privacy Policy also sets out how you can access certain information that Shinnova Solar may collect about you. In this Privacy Policy, “personal information” means information or opinion about an individual whose identity is apparent or can be reasonably ascertained from the information or opinion as further defined under applicable privacy laws.

Please note that the Sites may contain links to other third party websites that are not controlled or operated by Shinnova Solar. This Privacy Policy does not apply to such third party websites, and Shinnova Solar is not responsible for the content of such third party websites or the privacy practices of such third parties. Therefore Shinnova Solar encourages you to request and review the privacy policies of any third parties upon disclosing your personal information to such parties or when visiting such third party websites.


BY SUBMITTING PERSONAL INFORMATION TO Shinnova Solar OR ITS SERVICE PROVIDERS AND AGENTS, YOU AGREE THAT Shinnova Solar MAY COLLECT YOUR PERSONAL INFORMATION AND YOU CONSENT TO THE USE, DISCLOSURE AND TRANSFER OF YOUR PERSONAL INFORMATION IN ACCORDANCE WITH THIS PRIVACY POLICY AND AS PERMITTED OR REQUIRED BY LAW. Subject to legal and contractual requirements, you may refuse or withdraw your consent to certain of the identified purposes at any time by contacting Shinnova Solar at the address provided below. If you refuse or withdraw your consent, you acknowledge that Shinnova Solar may not be able to provide you or continue to provide you with certain services or information that may be of value to you.


Shinnova Solar reserves the right, in Shinnova Solar’s discretion, to change, modify, add or remove portions of this Privacy Policy at any time and from time to time, without prior notice to you. However, Shinnova Solar will treat your continued use of the Sites following such revision as your acceptance of the revised terms. All revisions will be posted to the Sites and will apply to any personal information collected on or after the date posted. Shinnova Solar will obtain the necessary consents required under applicable privacy laws if it seeks to collect, use or disclose your personal information for purposes other than those to which consent has been obtained unless otherwise required or permitted by law. This Privacy Policy was last updated August 1, 2015.


Shinnova Solar may collect personal information in connection with your use or purchase of Shinnova Solar’s products and services, including through the Service, Events or through your use of the Sites, which may include information provided in connection with the following activities:

  • Registering or filling in forms on the Sites, by Phone or in Person. This includes information you may provide when you request additional information about Shinnova Solar’s products and services.
  • Completing a free request form or uploading utility data to the Sites.
  • Purchasing any product or service from Shinnova Solar.
  • Providing design or product feedback or making other submissions to Shinnova Solar.
  • Requesting information or assistance from Shinnova Solar. Shinnova Solar may also keep a copy of any communications or correspondence you may send to it, including any e-mail communications.
  • Participating or responding to consumer survey or requests for consumer’s opinions, concerns, and preferences regarding Shinnova Solar’s products and services.
  • Participating in consumer contests, sweepstakes and other promotions.
  • Using other features of the Sites that may be offered from time to time, and may require such information in order to utilize the feature (including but not limited to making a Submission as defined in the Terms of Use).

The personal information that Shinnova Solar may collect may include your name, username, password, email address, age, date of birth, gender, address, telephone number, credit card and debit card numbers (with expiration dates), and any other personal information that you choose to provide, your submissions of your utility or electrical data to Shinnova Solar, or in other communications to Shinnova Solar. You represent and warrant that you have the right and authority or have obtained all necessary consents to provide any information, including any personal information of another individual that is provided by you to Shinnova Solar.

Shinnova Solar may also collect information that may not be personal information, which may include, but is not limited to, the frequency of user visits to the Sites, the routes by which users access the Sites and use of any hyperlinks available on the Sites. Shinnova Solar or its service providers and agents may process and use this aggregate data for various purposes including, but not limited to, analysis of this data for trends and statistics, development of the Sites and the Sites’ features and offerings, assessing patterns of use, or planning and evaluating marketing initiatives. This information is gathered by certain tools and methods such as the collection of your IP address or the use of cookies and is maintained, used and disclosed in aggregate form unless otherwise noted.


Shinnova Solar may choose to utilize “cookies” to maintain a record of your visit to the Sites. A cookie is a small text file that is transferred by a web server and stored on the hard drive of your computer. It can only be read by the server that sent it to you. This information does not identify you personally and you remain anonymous unless you have otherwise provided Shinnova Solar with personal information. Cookies help Shinnova Solar to improve the Sites and to deliver more personalized service by enabling Shinnova Solar to estimate audience size and usage patterns; to store information about your preferences; to speed up your searches and to recognize you when you return to the Sites. Most web browsers automatically accept cookies. If you would prefer to prevent your computer from accepting Shinnova Solar’s cookies, you may follow your Internet browser’s steps for doing so. Please note, however, that if you do disable cookies from your browser, you may not be able to access certain sections of the Sites.


An IP address is a computer’s numeric address, by which it can be located within a network. Shinnova Solar may record your IP address when you visit or use services or features on the Sites. Shinnova Solar may use your IP address for the purposes noted above, and also to help diagnose problems with Shinnova Solar’s server, or to administer the Sites. Shinnova Solar may also use your IP address to identify you when Shinnova Solar feels it is necessary to enforce compliance with this Privacy Policy or the Terms of Use, or to protect the Sites, systems, information, employees, service providers, business partners, users, customers and others.


To prevent unauthorized access or disclosure, maintain data accuracy and facilitate the appropriate use of information, Shinnova Solar uses physical, technological and administrative procedures to protect the personal information that Shinnova Solar collects from loss, unauthorized access, modification, disclosure or other misuse.

Nevertheless, Internet transmissions are never completely private or secure. You understand that any messages or information you send to the Sites may be read or intercepted by others. If you have any questions about the security of personal information collected by Shinnova Solar, please contact [email protected]

You should also be aware that certain aspects of the Sites are not confidential and are available for public viewing. Any submissions that you may post to any publicly available blogs or other publicly available features of the Sites are not confidential and may be viewed by other users of the Sites. By making personal information publicly available where the Sites allow you to do so, you consent to such publication by Shinnova Solar or its service providers and agents. Please refer to the Terms of Use for additional provisions relating to user submissions that may apply to you.


Upon Shinnova Solar’s collection of your personal information, Shinnova Solar may use such personal information internally, separately or in combination with pre-existing information, for the following purposes:

  • To develop, enhance, market, sell or otherwise provide information, products or services;
  • To establish and conduct commercial relationships, including to process purchases or other transactions and to conduct or administer other transactions that you may engage in with Shinnova Solar through the Sites, Service or Events;
  • To conduct or administer contests or other promotions in which you have participated;
  • To contact you and to respond to any communications that you may have had with us;
  • To troubleshoot problems with the Sites;
  • To customize your experience or homepage on the Sites;
  • To develop and manage Shinnova Solar’s business and operations;
  • To enforce Shinnova Solar’s Terms of Use [] or comply with this Privacy Policy;
  • To detect and protect Shinnova Solar and other third parties against error, negligence, breach of contract, fraud, theft and other illegal activity, and to audit compliance with Shinnova Solar’s policies and contractual obligations;
  • To engage in business transactions, including the purchase, sale, lease, merger, amalgamation or any other type of acquisition, disposal, securitization or financing involving Shinnova Solar;
  • As permitted by, and to comply with, any legal or regulatory requirements or provisions; or
  • To access, preserve, disclose and use your personal information contained in your account, all Submissions (as defined in the Terms of Use []), all communications to and from you, all information relating to your use of the Sites, if Shinnova Solar is required to do so by law or legal process or if Shinnova Solar determines, in its sole discretion, that such action is necessary to protect the rights of Shinnova Solar, third parties, and other users of the Sites or for purposes of responding to your request for customer service.

For any other purpose to which you consent.

Personal information collected by Shinnova Solar may be transferred to, stored and processed in the United States. While in another jurisdiction for processing, the information may be accessed by the courts, law enforcement, and national security authorities of that jurisdiction.


Shinnova Solar may disclose your personal information to its subsidiaries or affiliates and to third parties whom Shinnova Solar hires to provide services on Shinnova Solar’s behalf, including, but not limited to, support services, website services, delivering promotional materials, contests, sweepstakes and other promotions, and answering customer questions about Shinnova Solar’s products and services. These subsidiaries, affiliates and third parties may be located overseas. Shinnova Solar will only provide those third parties with the personal information that they need to deliver the services to Shinnova Solar and/or on Shinnova Solar’s behalf. In the event that Shinnova Solar is involved in a business transaction, including the purchase, sale, lease, merger, amalgamation or any other type of acquisition, disposal, securitization or financing involving Shinnova Solar, you consent to your personal information and any other information Shinnova Solar may have collected being transferred to another party in connection with such transaction. You also consent to Shinnova Solar disclosing your personal information to legal, financial, insurance, or other advisors in connection with such business transaction or management of all or part of Shinnova Solar’s business or operations; as consented to by you from time to time, including to fulfill any other purposes that are identified when the personal information is collected; or as otherwise permitted or required by law.


The personal information that you provide will be retained by Shinnova Solar in accordance with applicable laws. However, Shinnova Solar will take reasonable steps to destroy or permanently de-identify personal information it holds if it is no longer needed for Shinnova Solar’s business purposes.


Shinnova Solar recognizes the privacy interests of children and Shinnova Solar encourages parents and guardians to take an active role in their children’s online activities and interests. The Sites are not intended for children under the age of 18. Shinnova Solar does not target its services or the Sites to children under 18. Shinnova Solar does not knowingly collect personal information from children under the age of 18.


Shinnova Solar does not collect your personal information unless you choose to provide it. If, at any time, you prefer not to receive further email communications from Shinnova Solar (except in connection with information, products or services that you specifically request), you will have the ability to unsubscribe from such communications by means of a link provided in every broadcast e-mail that is sent to you by Shinnova Solar. If, at any time, you prefer not to receive any other form of communication from Shinnova Solar, you will have the ability to unsubscribe from such communications by contacting [email protected].


Shinnova Solar will take reasonable steps to ensure the personal information it holds is accurate, complete and up to date. Upon your written request, subject to certain exceptions, Shinnova Solar will inform you of the existence, use and disclosure of your personal information and give you access to that information. Additionally, if you have any questions or enquiries relating to our privacy practices or procedures, or if you believe that the personal information that Shinnova Solar holds about you is not accurate, complete or up to date you may write to us at the address provided below. If you are able to establish that the information is not accurate, complete or up to date, Shinnova Solar will take reasonable steps to correct the information so that it is accurate, complete and up to date.


Shinnova Solar welcomes questions and comments about this Privacy Policy. Requests for access and correction of your personal information, and questions or comments should be directed to the Shinnova Solar at: [email protected]